Last Modified Date: 1 August 2022
1. Who we are?
Casekaln, a mobile phone case supplier from Shenzhen, China (“casekaln”, “we”, “us” or “our”) recognizes the importance of protecting your personal data (as defined hereunder). This privacy policy (“policy”) describes how casekaln collects, processes, uses, disseminates or makes available your personal data via casekaln website (www.casekaln.com).
2. What is personal data?
For the purpose of this policy, personal data means and includes your name, phone number, address, email address, online identifiers and any other data which, directly or indirectly, can identify you.
3. Personal data we collect
(1) Information voluntarily provided to us.
We collect your personal data and other information when you visit our website, place orders, make purchases, sign up or create an account with us, when you interact with our customer service for support or giving us a feedback, when you visits our retail/pop-up stores, or when you subscriber/participate in our survey/review or marketing activities (e.G., Subscribing to our newsletter/mailing list, participating in our loyalty programs, contests and sweepstakes, etc.).
The personal data obtained and collected by us includes:
- Contact information (i.E, your name, phone number, postal address, email address, birthday and any other personal data);
- Details of purchase/order your made and your purchase history;
- Your payment information, such as billing address, credit card information and other information required for placing order or to complete the purchase;
- Your consumer behaviours and habits;
- Information and reason of contacting our customer service, and communication content between you and our customer service.
(2) Information automatically collected by us.
When you visits our website, or when you interact with our emails or advertisements on our website, or other sites, certain information are automatically collected by cookies or other tracking technologies:
- Internet protocol (ip) address and other device identifiers;
- Your login information, browser type, browser plug-in types, operation system, time zone setting;
- Information about your visit of our website pages (e.G, products you searched or viewed for, the amount of time you spend on each page, crashes and download errors and response times).
For more details, please refer to the casekaln cookies policy for more details. You may adjust your browser settings to decline cookies or limit; certain tracking. However, such change, adjustment or limitation may impact your experience of certain services/features on our website, or you may not be able to take full advantage of our offerings.
4. How we use your personal data
Casekaln does not trade or sell your personal information in any manner, except as specified herein or if you express your consent towards the same.
Personal information provided by you is used only:
(1) to facilitate your use of the website;
(2) to respond to your concerns, inquiries or address your requests for information about the various services we offer;
(3) to provide you with information about company’s services/products and send you information, materials and offers from the company;
(4) to send you important information regarding the website, changes to company’s terms of service and various policies and/or other miscellaneous information;
(5) to send you surveys and marketing communications that the company believes may be of interest to you;
(6) to personalize your experience on our website;
(7) if you purchase any content or avail of any service from the website, to complete and fulfill your purchase, for example, to have your payments processed, communicate with you regarding your purchase and provide you with related customer service;
(8) to administer product downloads;
(9) to conduct internal reviews and data analysis for the website (e.g., to determine the number of visitors to specific pages within the website);
(10) to improve the services, content and advertising on the website;
(11) to protect the integrity of the website.
5. Security
The security of your personal information is very important to the company. We have aligned physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, the company uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. In the event of any breach of your personal information, the company will notify you of it by email and will restore the integrity of the data system.
6. User discretion
You can always choose not to provide information and in such cases, if the information required is mandatory, you will not be able to avail those services, features or contents.
You can add or update your personal information on a regular basis. When you update information, the company will keep a copy of the prior version for its records.
The company may, if you prefer, send direct advertisement mailers to you at the address given by you. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail. The company respects your privacy and if you do not want to receive any kind of communications from casekaln.Com or have any grievances to share, please report to [email protected].
7. Important disclaimer
Although the company provides full security and secrecy to your personal information, we urge you to be careful with very sensitive information and do not share it with any third party claiming to be related to the company on separate emails/phone calls etc. The company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the company takes no responsibility of the same.
8. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “remember me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
9. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
10. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.